ONLINE COUNSELING

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How does teletherapy work?
You can use any device with internet connection — your phone, tablet or computer. If you have ever used video call apps such as What’sApp, Skype or FaceTime the process is similar. The difference is that you do not need additional software because you use your client portal account to access your appointment.

We use a HIPAA-compliant video software that allows two way video. Appointments are the same length as your in-person sessions and are scheduled in the same way by scheduling an appointment and selecting an online instead of in person office visit. Sessions must be conducted in a quiet, private space, without interruptions just as if you were in the therapy office.


Is it covered by insurance?
Insurances may cover teletherapy sessions if both video and audio features are used; co-pays and deductibles still apply. You should contact your insurance to determine benefits. Register for an account here, complete the forms and schedule today!


COVID-19 Update: Governor Walz has mandated that all insurances cover teletherapy during the pandemic.